Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Automotive sales teams using AI agents to handle inbound customer inquiries and lead qualification through live video or voice interactions (verified: 2026-01-29), Solopreneurs and small businesses implementing a dedicated e-line and e-room for browser-based or mobile inbound video calls from social media (verified: 2026-01-29), Marketing departments tracking campaign performance and link engagement through integrated analytics and third-party software connections (verified: 2026-01-29)
Strengths
The platform provides specialized AI agents including Frontdesk, Service, Sales, and Outbound agents to automate various customer-facing communication roles (verified: 2026-01-29), Users can receive unlimited browser-based or mobile inbound video calls from any digital channel including websites and social media platforms (verified: 2026-01-29), The system supports a wide range of deployment options from single-user freemium accounts to enterprise-level solutions with unlimited integrations and recording (verified: 2026-01-29)
Limitations
Access to advanced features such as campaign tracking and integration with three or more external solutions requires a Premium or Enterprise plan (verified: 2026-01-29), Unlimited recording capabilities and expanded data storage are restricted to users on the Enterprise tier of the service (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides specialized AI agents including Frontdesk, Service, Sales, and Outbound agents to automate various customer-facing communication roles (verified: 2026-01-29)
- Users can receive unlimited browser-based or mobile inbound video calls from any digital channel including websites and social media platforms (verified: 2026-01-29)
- The system supports a wide range of deployment options from single-user freemium accounts to enterprise-level solutions with unlimited integrations and recording (verified: 2026-01-29)
Limitations
- Access to advanced features such as campaign tracking and integration with three or more external solutions requires a Premium or Enterprise plan (verified: 2026-01-29)
- Unlimited recording capabilities and expanded data storage are restricted to users on the Enterprise tier of the service (verified: 2026-01-29)
FAQ
What specific types of AI agents are available within the 11Sight platform for business automation?
11Sight offers a lineup of specialized AI agents designed for different business functions, including Frontdesk, Service, Sales, and Outbound agents. These agents assist with lead generation and sales optimization by managing customer interactions across various communication channels (verified: 2026-01-29).
Does the platform offer a trial period for users to test the AI agent and video features?
Yes, the platform provides a 14-day trial period for users to explore its features. Additionally, evidence indicates a 30-day trial option is available via email for certain packages, allowing businesses to test the live demo and AI agent capabilities (verified: 2026-01-29).
What are the primary differences between the Starter and Premium subscription plans?
The Starter plan provides one e-line and one e-room per user for SMBs, while the Premium plan adds the ability to track links and campaigns, provides integration with three other solutions, and includes enhanced support for marketing teams (verified: 2026-01-29).
