Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Blind or low vision individuals requiring immediate visual descriptions of their surroundings through a smartphone interface (verified: 2026-01-29), Users seeking live video assistance from global volunteers to identify objects or navigate environments (verified: 2026-01-29), People with visual impairments utilizing artificial intelligence to receive automated descriptions of captured images (verified: 2026-01-29)
Strengths
The platform provides free and instant visual assistance to users at any time of the day or night (verified: 2026-01-29), Users can connect with a global network of volunteers and companies through live video for real-time support (verified: 2026-01-29), The application supports a wide range of international languages to accommodate a diverse global user base (verified: 2026-01-29)
Limitations
The service requires a smartphone with a working camera and an active internet connection to function (verified: 2026-01-29), Visual assistance is dependent on the availability of volunteers or company representatives for live video calls (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides free and instant visual assistance to users at any time of the day or night (verified: 2026-01-29)
- Users can connect with a global network of volunteers and companies through live video for real-time support (verified: 2026-01-29)
- The application supports a wide range of international languages to accommodate a diverse global user base (verified: 2026-01-29)
Limitations
- The service requires a smartphone with a working camera and an active internet connection to function (verified: 2026-01-29)
- Visual assistance is dependent on the availability of volunteers or company representatives for live video calls (verified: 2026-01-29)
FAQ
How does the Be My Eyes application provide visual assistance to blind or low vision users?
The application connects blind or low vision individuals with a global network of sighted volunteers and company representatives. Users utilize their smartphone cameras to share live video, allowing the assistant to provide real-time descriptions of the user's environment or specific objects. This service is available 24 hours a day and is provided free of charge to the user (verified: 2026-01-29).
What specific technologies does the platform use to help users see the world around them?
Be My Eyes utilizes a combination of live video streaming and artificial intelligence to deliver visual descriptions. Users can choose to connect with a human volunteer for interactive support or use AI-powered features to receive automated descriptions of images. These tools are designed to help users perform daily tasks and navigate their surroundings more independently (verified: 2026-01-29).
Is the Be My Eyes service available in different languages for users outside of English-speaking regions?
Yes, the platform is designed for a global audience and supports a wide variety of languages including Chinese, Dutch, French, German, Italian, Japanese, and Spanish among many others. This multilingual support ensures that blind and low vision individuals from different linguistic backgrounds can access visual assistance in their preferred language (verified: 2026-01-29).
