Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Customer support teams seeking to automate responses by uploading website content and internal documents to a custom AI interface (verified: 2026-01-29), Marketing professionals aiming to capture user data and gain insights from visitor conversations through integrated chat history logs (verified: 2026-01-29), Internal operations managers creating AI assistants that extract information from audio and video files to assist employees with data retrieval (verified: 2026-01-29)
Strengths
The platform supports data extraction from audio and video files to fuel personalized engagement and enhance conversational intelligence (verified: 2026-01-29), Users can integrate their chatbots with third-party applications including Slack, WhatsApp, and Zapier for cross-platform communication (verified: 2026-01-29), The interface allows for visual personalization to match brand identity and includes a live agent handoff feature for real-time support (verified: 2026-01-29)
Limitations
Downgrading a subscription plan results in the immediate deletion of all existing chatbots and associated data from the account (verified: 2026-01-29), The total file size for training data and the monthly number of chat messages are restricted based on the specific subscription tier (verified: 2026-01-29)
Last verified
Jan 29, 2026
Strengths
- The platform supports data extraction from audio and video files to fuel personalized engagement and enhance conversational intelligence (verified: 2026-01-29)
- Users can integrate their chatbots with third-party applications including Slack, WhatsApp, and Zapier for cross-platform communication (verified: 2026-01-29)
- The interface allows for visual personalization to match brand identity and includes a live agent handoff feature for real-time support (verified: 2026-01-29)
Limitations
- Downgrading a subscription plan results in the immediate deletion of all existing chatbots and associated data from the account (verified: 2026-01-29)
- The total file size for training data and the monthly number of chat messages are restricted based on the specific subscription tier (verified: 2026-01-29)
FAQ
What happens to my existing data if I decide to downgrade my current subscription plan?
If you choose to downgrade your subscription plan, the system will delete all of your existing chatbots and their associated data. It is important to review your data requirements before changing to a lower tier (verified: 2026-01-29).
Does the platform provide any financial incentives for users who commit to long-term annual subscriptions?
Yes, annual packages are available at a twenty percent discount compared to monthly billing. Customers interested in further long-term commitment rewards are encouraged to contact the sales team for additional offers (verified: 2026-01-29).
Are there specific limitations on the amount of data I can upload or the messages I can send?
Usage limits are enforced based on your chosen plan, specifically affecting the total file size for training and the number of chat messages allowed per month. These limits vary across the different pricing tiers (verified: 2026-01-29).
