Leading digital analytics platform for product insights and customer journey analytics
Key facts
Pricing
Freemium
Use cases
AI developers needing to simulate real-world voice and chat scenarios to validate agent responses before deployment (verified: 2026-01-29), Quality assurance teams monitoring production call alerts and simulating concurrent calls to ensure system reliability (verified: 2026-01-29), Enterprise organizations requiring SOC 2, HIPAA, and GDPR compliance for their conversational AI testing workflows (verified: 2026-01-29)
Strengths
The platform provides automated QA for both voice and chat AI agents with production call simulation capabilities (verified: 2026-01-29), Users can access downloadable reports and production call alerts to track agent performance and reliability (verified: 2026-01-29), The system integrates with major voice platforms including Retell, VAPI, ElevenLabs, LiveKit, and Pipecat (verified: 2026-01-29)
Limitations
The Developer plan restricts users to a single project and a maximum of ten concurrent calls (verified: 2026-01-29), Advanced features such as white label reports and self-hosting are restricted to the Enterprise tier (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides automated QA for both voice and chat AI agents with production call simulation capabilities (verified: 2026-01-29)
- Users can access downloadable reports and production call alerts to track agent performance and reliability (verified: 2026-01-29)
- The system integrates with major voice platforms including Retell, VAPI, ElevenLabs, LiveKit, and Pipecat (verified: 2026-01-29)
Limitations
- The Developer plan restricts users to a single project and a maximum of ten concurrent calls (verified: 2026-01-29)
- Advanced features such as white label reports and self-hosting are restricted to the Enterprise tier (verified: 2026-01-29)
FAQ
What specific integrations does Cekura support for testing voice AI agents?
Cekura supports integrations with several voice platforms including Retell, VAPI, ElevenLabs, LiveKit, and Pipecat. It also provides support for SIP calls, WebRTC, and custom integrations for tool calls to ensure comprehensive testing across different technical stacks (verified: 2026-01-29).
How does the credit system work for the different subscription plans?
The Developer plan includes 750 credits per month, while the Startup plan provides 25,000 credits. Users on the Developer plan can also utilize a pay-as-you-go model for additional credits if they exceed their monthly allotment (verified: 2026-01-29).
What security and compliance standards does the platform adhere to for enterprise users?
For organizations with strict data requirements, Cekura offers compliance with SOC 2, HIPAA, and GDPR standards. These features are available on the Startup and Enterprise plans, which also include standard BAA and dedicated support options (verified: 2026-01-29).
