Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Website owners who automate customer support by training an AI agent on their existing site content (verified: 2026-01-29), Marketing teams who collect lead information and visitor origin data through automated chat conversations (verified: 2026-01-29), Business administrators who require a chatbot with specific branding, colors, and communication tones (verified: 2026-01-29)
Strengths
The platform generates a custom chatbot from a provided website link to handle customer queries instantly (verified: 2026-01-29), Users export lead data and conversation history to CSV files for external analysis and record keeping (verified: 2026-01-29), The system allows for direct modification of AI prompts and start messages to control bot behavior (verified: 2026-01-29)
Limitations
The free tier deletes chatbots after five days of inactivity and limits usage to twenty messages monthly (verified: 2026-01-29), Website embedding capabilities are restricted to the Standard plan or higher tiers according to the pricing page (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform generates a custom chatbot from a provided website link to handle customer queries instantly (verified: 2026-01-29)
- Users export lead data and conversation history to CSV files for external analysis and record keeping (verified: 2026-01-29)
- The system allows for direct modification of AI prompts and start messages to control bot behavior (verified: 2026-01-29)
Limitations
- The free tier deletes chatbots after five days of inactivity and limits usage to twenty messages monthly (verified: 2026-01-29)
- Website embedding capabilities are restricted to the Standard plan or higher tiers according to the pricing page (verified: 2026-01-29)
FAQ
How does the system manage the collection and export of customer lead information?
The AI chatbot collects lead details during conversations, which users view in a dedicated dashboard. This information includes the lead's country of origin and is available for export to a CSV file for business use (verified: 2026-01-29).
What are the specific constraints for users on the free pricing plan?
The free plan provides twenty messages per month and two chatbot generations with a 20,000 character limit per bot. Chatbots on this tier are deleted if they remain inactive for five consecutive days (verified: 2026-01-29).
Can the chatbot's appearance and response instructions be modified after creation?
Yes, the platform provides tools to customize branding, colors, and tone. Users also update the text instructions and the initial greeting message to refine how the AI interacts with website visitors (verified: 2026-01-29).
