Convoso

Freemium

A call center platform with dialing and omnichannel communication tools.

Convoso is an AI-powered call center platform designed to optimize outbound sales and lead generation. The software features AI-powered dialing, real-time DID scoring, and an open API for CRM integration. It serves industries such as insurance, financial services, and home services by providing tools for compliance and omnichannel communication. (verified: 2026-01-29)

Jan 29, 2026
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Pricing: Freemium
Last verified: Jan 29, 2026
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Key facts

Pricing

Freemium

Use cases

Sales teams in lead generation industries needing to increase contact rates through AI-powered dialing optimization and real-time DID scoring (verified: 2026-01-29), Call center administrators requiring an open API to integrate dialing software with existing CRM systems and third-party applications (verified: 2026-01-29), Compliance officers seeking to navigate state-specific telemarketing laws and calling restrictions through built-in platform tools (verified: 2026-01-29)

Strengths

The platform includes real-time DID scoring and AI-powered dialing optimization to increase the number of answered calls (verified: 2026-01-29), An open API allows for direct integration with major third-party applications and CRMs to reduce data silos (verified: 2026-01-29), Flexible contract options include month-to-month plans or discounted one and two-year commitments with progressive seat count tiers (verified: 2026-01-29)

Limitations

Access to specific pricing details requires users to request a quote or schedule a customized product demonstration (verified: 2026-01-29), The platform requires a scheduled demo to see the sales platform in action before initial setup (verified: 2026-01-29)

Last verified

Jan 29, 2026

Strengths

  • The platform includes real-time DID scoring and AI-powered dialing optimization to increase the number of answered calls (verified: 2026-01-29)
  • An open API allows for direct integration with major third-party applications and CRMs to reduce data silos (verified: 2026-01-29)
  • Flexible contract options include month-to-month plans or discounted one and two-year commitments with progressive seat count tiers (verified: 2026-01-29)

Limitations

  • Access to specific pricing details requires users to request a quote or schedule a customized product demonstration (verified: 2026-01-29)
  • The platform requires a scheduled demo to see the sales platform in action before initial setup (verified: 2026-01-29)

FAQ

What integration options are available for connecting Convoso with other business software?

Convoso provides an open API that allows users to connect the dialer with any major third-party application, including CRMs and other essential call center tools. This integration capability is designed to improve efficiency and productivity by reducing data silos within the organization (verified: 2026-01-29).

How does the platform assist call centers with maintaining regulatory compliance?

The platform includes built-in tools for navigating state calling restrictions and telemarketing laws. It provides guidance on state-specific regulations, such as legal holiday restrictions and permitted calling hours, to help users maintain compliance while running campaigns (verified: 2026-01-29).

What types of contract and pricing structures does the platform offer to businesses?

Convoso offers flexible contract options including month-to-month plans and one or two-year contracts that provide discounts. The pricing structure uses progressive seat count tiers to allow businesses to scale their operations cost-effectively based on their specific team size (verified: 2026-01-29).