Leading digital analytics platform for product insights and customer journey analytics
Key facts
Pricing
Freemium
Use cases
Students and researchers analyzing academic papers and books for key insights and summaries., Business professionals extracting specific information from detailed reports, contracts, and documents., Content creators and marketers engaging website visitors with interactive Q&A based on uploaded content.
Strengths
Supports multiple data source types including PDFs, websites, and text files for comprehensive chatbot training., Offers a no-code environment with customization options like themes, sample questions, and source result visibility., Provides unlimited chatbots and chat messages per month across all pricing plans, including the Free tier (verified: 2026-02-02).
Limitations
The Free plan requires users to supply their own OpenAI API key for operation, adding an external dependency., The reviewed sources do not specify mobile app availability or offline functionality for chatbot access (verified: 2026-02-02).
Last verified
Feb 2, 2026
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Strengths
- Supports multiple data source types including PDFs, websites, and text files for comprehensive chatbot training.
- Offers a no-code environment with customization options like themes, sample questions, and source result visibility.
- Provides unlimited chatbots and chat messages per month across all pricing plans, including the Free tier (verified: 2026-02-02).
Limitations
- The Free plan requires users to supply their own OpenAI API key for operation, adding an external dependency.
- The reviewed sources do not specify mobile app availability or offline functionality for chatbot access (verified: 2026-02-02).
FAQ
What types of documents and data sources can Dropchat chatbots be trained on for answering questions?
Dropchat chatbots can be trained on PDFs, websites, and text files. The platform allows mixing these data source types within a single chatbot to create a unified knowledge base for interactive queries.
Does Dropchat offer a free plan, and what are its key limitations compared to the paid Professional and Business tiers?
Yes, Dropchat has a Free plan at $0 per month. It includes unlimited chatbots and messages but requires users to provide their own OpenAI API key and limits PDF and web pages to 1,000 each, whereas paid plans offer higher page limits and additional features like branding removal (verified: 2026-02-02).
What customization and support features are available for Dropchat chatbots across the different pricing plans?
Customization includes custom chatbot themes, sample questions, and viewing source results. Support varies by plan: Free and Professional include email support, while Business adds phone support and a dedicated manager. All plans offer resources like chat transcripts and analytics (verified: 2026-02-02).
