Leading digital analytics platform for product insights and customer journey analytics
Key facts
Pricing
Freemium
Use cases
Small business owners deploying AI agents across multiple communication channels to automate customer interactions (verified: 2026-01-29), Enterprise teams managing large datasets by utilizing up to 36 million knowledge tokens for agent training (verified: 2026-01-29), Social media managers automating responses to user comments on platforms like Facebook and Instagram (verified: 2026-01-29)
Strengths
Users select from multiple large language models including GPT-4o, Claude 3.5 Sonnet, and Gemini Pro 1.5 for their agents (verified: 2026-01-29), The platform provides comprehensive analytics tools to view and export all conversations handled by the AI agents (verified: 2026-01-29), The system supports voice-based interactions with human-like voices and includes a specific monthly allocation for call minutes (verified: 2026-01-29)
Limitations
The Basic plan restricts users to 10 knowledge items per agent and 600k knowledge tokens per month (verified: 2026-01-29), Access to advanced features like high-volume comment replies and increased call minutes requires a paid monthly or annual subscription (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- Users select from multiple large language models including GPT-4o, Claude 3.5 Sonnet, and Gemini Pro 1.5 for their agents (verified: 2026-01-29)
- The platform provides comprehensive analytics tools to view and export all conversations handled by the AI agents (verified: 2026-01-29)
- The system supports voice-based interactions with human-like voices and includes a specific monthly allocation for call minutes (verified: 2026-01-29)
Limitations
- The Basic plan restricts users to 10 knowledge items per agent and 600k knowledge tokens per month (verified: 2026-01-29)
- Access to advanced features like high-volume comment replies and increased call minutes requires a paid monthly or annual subscription (verified: 2026-01-29)
FAQ
What specific AI models are available for selection when building a chatbot on this platform?
Users have access to a variety of industry-standard models including GPT-4o, GPT-4o mini, Claude 3.5 Sonnet, Claude 3.5 Haiku, Gemini Flash 1.5, and Gemini Pro 1.5. This selection allows for customization based on the specific performance and reasoning requirements of the agent (verified: 2026-01-29).
How does the platform handle knowledge management and data limits for different user tiers?
Knowledge management is governed by token and item limits. The Basic plan allows for 10 knowledge items and 600k tokens, while the Enterprise plan supports unlimited knowledge items and up to 36 million knowledge tokens per month to accommodate larger datasets (verified: 2026-01-29).
Which social media and communication channels are supported for deploying these AI agents?
Agents deploy to any channel, with specific integrations available for Facebook and Instagram. The platform also supports automated comment replies and voice calls, though the volume of these interactions is determined by the user's specific plan level (verified: 2026-01-29).
