Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Sales teams deploying AI agents to handle outbound calls and book meetings within existing GTM workflows (verified: 2026-01-29), Developers integrating voice AI into custom applications using the REST API and TypeScript SDK (verified: 2026-01-29), Marketing professionals automating lead engagement by connecting digital selves to HubSpot, Salesforce, and Zapier (verified: 2026-01-29)
Strengths
The platform provides native n8n nodes and Zapier integrations to automate sales workflows without extensive coding (verified: 2026-01-29), Users can achieve low-latency interactions with real-time responses under 100ms for natural-sounding voice conversations (verified: 2026-01-29), Enterprise security is maintained through SOC 2 Type II compliance and a 99.9% uptime service level agreement (verified: 2026-01-29)
Limitations
The Free plan is restricted to internal testing only and does not allow for outbound calling (verified: 2026-01-29), Standard and Business plans require additional per-minute usage fees on top of the monthly subscription cost (verified: 2026-01-29)
Last verified
Jan 29, 2026
Strengths
- The platform provides native n8n nodes and Zapier integrations to automate sales workflows without extensive coding (verified: 2026-01-29)
- Users can achieve low-latency interactions with real-time responses under 100ms for natural-sounding voice conversations (verified: 2026-01-29)
- Enterprise security is maintained through SOC 2 Type II compliance and a 99.9% uptime service level agreement (verified: 2026-01-29)
Limitations
- The Free plan is restricted to internal testing only and does not allow for outbound calling (verified: 2026-01-29)
- Standard and Business plans require additional per-minute usage fees on top of the monthly subscription cost (verified: 2026-01-29)
FAQ
What are the primary capabilities of a digital self within the Fiction platform?
A digital self is a voice-enabled AI agent designed to clone a user's voice for sales conversations. It can handle outbound calls, book meetings, and integrate with CRM tools like HubSpot to manage GTM workflows. This technology allows teams to scale their outreach while maintaining a consistent voice and personality across all customer interactions (verified: 2026-01-29).
How does the pricing structure work for teams looking to scale their operations?
Pricing starts with a free tier for internal testing. Paid plans begin at $79 per month plus $0.12 per minute, while the Business plan at $279 per month offers three digital selves and lower per-minute rates. This tiered approach ensures that companies only pay for the capacity and features they need as their sales volume grows (verified: 2026-01-29).
What technical resources are available for developers who want to build custom integrations?
Fiction provides a REST API, a TypeScript SDK, and comprehensive documentation for webhooks and phone call management. It also offers native drop-in nodes specifically for n8n users. These tools enable developers to embed digital selves into any website or application and automate complex data flows between different software platforms (verified: 2026-01-29).
