Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Contact center agents using real-time transcription to boost productivity and manage customer interactions during live calls (verified: 2026-01-29), Media professionals streamlining video editing and subtitle creation with time-stamped transcription and multilingual support (verified: 2026-01-29), Sales teams utilizing audio intelligence to extract insights and summaries from sales calls for better performance tracking (verified: 2026-01-29)
Strengths
The platform provides real-time speech-to-text with latency under 300ms and partial transcripts delivered in less than 100ms (verified: 2026-01-29), Users can access advanced audio intelligence features including sentiment analysis, named entity recognition, and automatic language detection (verified: 2026-01-29), The API supports both asynchronous batch processing and live streaming transcription for diverse audio and video workflows (verified: 2026-01-29)
Limitations
Users must adhere to specific concurrency and rate limits defined within the technical API specifications (verified: 2026-01-29), Accessing the full suite of features requires integration via API or SDKs such as Pipecat, Livekit, or Vapi (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides real-time speech-to-text with latency under 300ms and partial transcripts delivered in less than 100ms (verified: 2026-01-29)
- Users can access advanced audio intelligence features including sentiment analysis, named entity recognition, and automatic language detection (verified: 2026-01-29)
- The API supports both asynchronous batch processing and live streaming transcription for diverse audio and video workflows (verified: 2026-01-29)
Limitations
- Users must adhere to specific concurrency and rate limits defined within the technical API specifications (verified: 2026-01-29)
- Accessing the full suite of features requires integration via API or SDKs such as Pipecat, Livekit, or Vapi (verified: 2026-01-29)
FAQ
What are the primary transcription modes available through the Gladia API?
Gladia provides two main transcription modes: Real-time STT for live streaming with low latency and Batch STT for asynchronous processing of pre-recorded audio and video files. Both modes utilize the Solaria-1 model to ensure precision across multiple languages (verified: 2026-01-29).
Does the platform offer tools for analyzing the content of transcribed audio?
Yes, the platform includes a suite of audio intelligence tools such as summarization, sentiment and emotion analysis, and chapterization. These features allow users to extract structured insights and understand the underlying data within their audio files (verified: 2026-01-29).
Which third-party platforms and SDKs are compatible with Gladia for integration?
Gladia supports various integrations and SDKs including Pipecat, Livekit, Vapi, Recall, and Twilio. These tools facilitate the deployment of transcription services within existing voice agents, meeting assistants, and communication infrastructures (verified: 2026-01-29).
