Leading digital analytics platform for product insights and customer journey analytics
Key facts
Pricing
Freemium
Use cases
Ecommerce businesses requiring automated customer support to handle inquiries and process transactions via chat or messaging apps (verified: 2026-01-29), Hospitality providers implementing SMS-based systems for guests to request room service or extend stays through text (verified: 2026-01-29), Web application developers integrating AI assistants that execute specific tasks and functions within their software interface (verified: 2026-01-29)
Strengths
Users create custom AI actions by writing Javascript function calls to connect with any accessible API (verified: 2026-01-29), The platform supports deployment across multiple channels including websites, phone numbers, email, and various messenger applications (verified: 2026-01-29), Chatbots are fully customizable regarding their knowledge base, system prompts, visual appearance, and specific conversational tone (verified: 2026-01-29)
Limitations
Creating custom actions requires the ability to write or implement Javascript code for API function calls (verified: 2026-01-29), The system requires external API access to perform tasks beyond basic conversational responses within the chatbot interface (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- Users create custom AI actions by writing Javascript function calls to connect with any accessible API (verified: 2026-01-29)
- The platform supports deployment across multiple channels including websites, phone numbers, email, and various messenger applications (verified: 2026-01-29)
- Chatbots are fully customizable regarding their knowledge base, system prompts, visual appearance, and specific conversational tone (verified: 2026-01-29)
Limitations
- Creating custom actions requires the ability to write or implement Javascript code for API function calls (verified: 2026-01-29)
- The system requires external API access to perform tasks beyond basic conversational responses within the chatbot interface (verified: 2026-01-29)
FAQ
What types of deployment options are available for bots created on the platform?
Bots built with this tool deploy to several different environments. You integrate them directly into a website or web application, or connect them to communication channels such as email, phone numbers for SMS, and messenger apps (verified: 2026-01-29).
How does the platform handle custom integrations with external software and services?
The platform uses an AI action studio where users build a library of API calls. By creating function calls in Javascript, you connect your chatbot to any accessible API to execute one-time or recurring tasks (verified: 2026-01-29).
Can the appearance and behavior of the chatbot be modified by the user?
The platform provides full customization options for your chatbots. Users define the knowledge base, set specific system prompts, choose the starting message, and adjust the visual appearance and tone to match their brand (verified: 2026-01-29).
