ElevenLabs
AI voice generation platform with ultra-realistic speech in 32+ languages
text to speechvoice cloningaudio generation
View detailsKey facts
Pricing
Freemium (as of Jan 29, 2026)
Use cases
Customer support teams requiring a shared inbox to manage unlimited live chat conversations and teammate collaborations simultaneously (verified: 2026-01-29), Website owners needing to capture lead information by requesting names and emails before starting a chat session (verified: 2026-01-29), Support managers looking to automate responses using an AI agent trained on a 40 MB knowledge base (verified: 2026-01-29)
Strengths
The platform provides unlimited live chat threads and unlimited team members on paid plans without per-user billing (verified: 2026-01-29), Users can integrate the live chat widget into any website using a simple copy-paste installation process (verified: 2026-01-29), The system automatically sends email notifications to customers if they leave the chat and alerts staff of new requests (verified: 2026-01-29)
Limitations
The Free plan restricts users to a maximum of 30 chat threads per month and a single user (verified: 2026-01-29), AI support capabilities are gated behind the Plus plan which limits knowledge base uploads to 40 MB (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides unlimited live chat threads and unlimited team members on paid plans without per-user billing (verified: 2026-01-29)
- Users can integrate the live chat widget into any website using a simple copy-paste installation process (verified: 2026-01-29)
- The system automatically sends email notifications to customers if they leave the chat and alerts staff of new requests (verified: 2026-01-29)
Limitations
- The Free plan restricts users to a maximum of 30 chat threads per month and a single user (verified: 2026-01-29)
- AI support capabilities are gated behind the Plus plan which limits knowledge base uploads to 40 MB (verified: 2026-01-29)
FAQ
What are the primary differences between the Free plan and the paid Base plan? (recorded Jan 29, 2026)
As of Jan 29, 2026, our profile recorded: The Free plan is limited to 30 threads per month and one user, whereas the Base plan offers unlimited threads and unlimited team members for a flat monthly fee. The Base plan also includes an unlimited Help Center and 1000 AI Assist credits (verified: 2026-01-29). Verify current details on the vendor site.
How does the platform handle customer communication if a user goes offline during a chat? (recorded Jan 29, 2026)
As of Jan 29, 2026, our profile recorded: If a customer leaves the chat interface, Helploom follows up with them via email. Additionally, support staff receive email notifications for every new request to ensure no messages are missed during out-of-office hours (verified: 2026-01-29). Verify current details on the vendor site.
What specific features are included in the AI-powered Plus subscription tier? (recorded Jan 29, 2026)
As of Jan 29, 2026, our profile recorded: The Plus plan includes all Base features along with automated AI support powered by a custom knowledge base. It provides 5,000 messages per month and allows for a 40 MB knowledge base upload to train the AI agent (verified: 2026-01-29). Verify current details on the vendor site.
