Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Sales teams capturing leads and closing deals through automated conversations on WhatsApp and Instagram (verified: 2026-01-29), Support departments resolving customer issues using AI employees across Live Chat and Messenger platforms (verified: 2026-01-29), Marketing professionals executing automated messaging campaigns and managing contacts within a centralized mini-CRM (verified: 2026-01-29)
Strengths
The platform provides multi-channel integration for Live Chat, WhatsApp, Instagram, and Messenger within a single interface (verified: 2026-01-29), Every plan level includes full API access and a shared inbox to facilitate technical integrations and team collaboration (verified: 2026-01-29), Users scale operations by deploying AI employees that handle sales and support tasks without increasing human headcount (verified: 2026-01-29)
Limitations
The Free plan limits knowledge base uploads to 400 KB per AI employee and allows only one user (verified: 2026-01-29), Removal of the 'Powered By' branding and access to audit logs require the Ultra or Enterprise subscription tiers (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides multi-channel integration for Live Chat, WhatsApp, Instagram, and Messenger within a single interface (verified: 2026-01-29)
- Every plan level includes full API access and a shared inbox to facilitate technical integrations and team collaboration (verified: 2026-01-29)
- Users scale operations by deploying AI employees that handle sales and support tasks without increasing human headcount (verified: 2026-01-29)
Limitations
- The Free plan limits knowledge base uploads to 400 KB per AI employee and allows only one user (verified: 2026-01-29)
- Removal of the 'Powered By' branding and access to audit logs require the Ultra or Enterprise subscription tiers (verified: 2026-01-29)
FAQ
Which specific messaging channels does the Heyy platform support for customer automation?
Heyy integrates with Live Chat, WhatsApp, Instagram, and Messenger. This allows businesses to automate sales, marketing, and support conversations across these specific platforms. The system centralizes these interactions into a shared inbox, ensuring that teams manage all customer messages from one location regardless of the original channel (verified: 2026-01-29).
What are the primary differences between the Free plan and the Hobby plan?
The Free plan provides 100 credits and a 400 KB data limit per AI employee, whereas the Hobby plan increases these to 2,000 credits and 3 MB of data. Additionally, the Hobby plan includes campaign features and three actions per AI employee, which are unavailable on the free tier (verified: 2026-01-29).
How does the platform manage data limits and user seats for larger teams?
The Pro plan supports five users and two AI employees with 8,000 credits, while the Ultra plan accommodates ten users and three AI employees with 20,000 credits. Data capacity also scales with the plan level, reaching up to 35 MB per AI employee on the Ultra tier (verified: 2026-01-29).
