Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Software engineering teams needing to capture technical context and console logs for debugging purposes (verified: 2026-01-29), Customer support representatives collecting network requests and browser data from users to resolve tickets (verified: 2026-01-29), Product managers documenting software issues with automatic technical metadata for engineering handoff (verified: 2026-01-29)
Strengths
The tool automatically captures technical context including console logs and network requests during screen recordings (verified: 2026-01-29), It integrates with multiple project management platforms including Jira, Linear, GitHub, and Slack for streamlined reporting (verified: 2026-01-29), Users can record issues via a Chrome extension, a macOS shortcut, or a dedicated iOS application (verified: 2026-01-29)
Limitations
The software requires a specific browser extension or mobile application to capture technical debugging data (verified: 2026-01-29), Advanced data protection features like auto-blur are specifically designated for customer support use cases (verified: 2026-01-29)
Last verified
Jan 29, 2026
Strengths
- The tool automatically captures technical context including console logs and network requests during screen recordings (verified: 2026-01-29)
- It integrates with multiple project management platforms including Jira, Linear, GitHub, and Slack for streamlined reporting (verified: 2026-01-29)
- Users can record issues via a Chrome extension, a macOS shortcut, or a dedicated iOS application (verified: 2026-01-29)
Limitations
- The software requires a specific browser extension or mobile application to capture technical debugging data (verified: 2026-01-29)
- Advanced data protection features like auto-blur are specifically designated for customer support use cases (verified: 2026-01-29)
FAQ
What specific technical data does the tool capture when a user records a software bug?
The tool automatically captures console logs, network requests, and browser metadata during the recording process. This information is bundled into a shareable link to help engineering teams diagnose issues without manual data collection (verified: 2026-01-29).
Which third-party project management and communication platforms are compatible with this debugging tool?
The platform supports integrations with a wide range of tools including Jira, Linear, Asana, GitHub, GitLab, Slack, and Notion. These integrations allow teams to send captured technical data directly into their existing workflows (verified: 2026-01-29).
Does the platform provide specific features for handling sensitive information during customer support sessions?
Yes, the tool includes advanced data protection features such as auto-blur for customer support recordings. This allows teams to collect necessary technical logs while protecting sensitive user information visible on the screen (verified: 2026-01-29).
