Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
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Pricing
Freemium
Use cases
Content creators needing to convert video files into text-based transcripts for accessibility or documentation purposes (verified: 2026-01-29)., Product managers conducting strategy meetings who require automated speaker identification and sentiment analysis for meeting summaries (verified: 2026-01-29)., Research teams managing large video libraries who need to perform keyword searches across multiple video files simultaneously (verified: 2026-01-29).
Strengths
The platform provides advanced transcription capabilities including speaker diarization and sentiment analysis to categorize video content (verified: 2026-01-29)., Users export video transcripts in multiple file formats including TXT, SRT, and PDF for various publishing needs (verified: 2026-01-29)., The system includes an Ephemeral Mode designed to protect privacy-sensitive content during the video analysis process (verified: 2026-01-29).
Limitations
The Free tier restricts users to a maximum of 30 minutes of video processing and two search results (verified: 2026-01-29)., Access to the API and team collaboration tools is gated behind the higher-priced Business and Enterprise plans (verified: 2026-01-29).
Last verified
Jan 29, 2026
Strengths
- The platform provides advanced transcription capabilities including speaker diarization and sentiment analysis to categorize video content (verified: 2026-01-29).
- Users export video transcripts in multiple file formats including TXT, SRT, and PDF for various publishing needs (verified: 2026-01-29).
- The system includes an Ephemeral Mode designed to protect privacy-sensitive content during the video analysis process (verified: 2026-01-29).
Limitations
- The Free tier restricts users to a maximum of 30 minutes of video processing and two search results (verified: 2026-01-29).
- Access to the API and team collaboration tools is gated behind the higher-priced Business and Enterprise plans (verified: 2026-01-29).
FAQ
What are the specific limitations for users on the Free tier of the platform?
Users on the Free tier are limited to 30 minutes of video processing and view a maximum of two search results. Additionally, transcript exports are restricted to TXT format only, and users are limited to a single project (verified: 2026-01-29).
How does the platform handle privacy for sensitive video content during analysis?
The platform offers an Ephemeral Mode specifically designed for privacy-sensitive content. This feature is available starting from the Starter plan and ensures that data is handled with increased privacy protocols during the transcription and analysis phases (verified: 2026-01-29).
Can users purchase additional video processing time if they exceed their plan limits?
Users have the option to purchase additional video processing time for a rate of $8.50 per hour. This transaction is managed directly from the user profile page regardless of the current subscription tier (verified: 2026-01-29).
