Puzzle Labs

Freemium

A tool to create private chatbots and manage knowledge.

Puzzle Labs provides a self-hosted AI chatbot solution designed for website owners who require private knowledge management. The platform enables users to build embeddable help agents that run entirely on their own infrastructure, supporting formats like PDF and markdown. It is built for businesses seeking full data autonomy and a one-time deployment model without recurring subscription fees (verified: 2026-01-30).

Jan 30, 2026
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Pricing: Freemium
Last verified: Jan 30, 2026
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Key facts

Pricing

Freemium

Use cases

Website owners needing to deploy embeddable AI chatbots and help agents without paying recurring monthly subscription fees (verified: 2026-01-30), Businesses requiring full data privacy by hosting chatbot infrastructure and knowledge base content on their own servers (verified: 2026-01-30), Developers seeking to integrate AI support agents into WordPress or Shopify sites using a simple JavaScript snippet (verified: 2026-01-30)

Strengths

The platform provides a self-hosted architecture that ensures all data remains on the user's own infrastructure without external API calls (verified: 2026-01-30), Users can eliminate ongoing costs through a model that avoids monthly subscription fees, usage limits, and vendor lock-in (verified: 2026-01-30), The system supports multiple content formats for knowledge ingestion including PDF, HTML, and markdown files for rapid setup (verified: 2026-01-30)

Limitations

Users must manage their own infrastructure as the chatbot is a self-contained solution running on the customer's servers (verified: 2026-01-30), Access to the platform currently requires joining a waitlist for early access rather than immediate public sign-up (verified: 2026-01-30)

Last verified

Jan 30, 2026

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Strengths

  • The platform provides a self-hosted architecture that ensures all data remains on the user's own infrastructure without external API calls (verified: 2026-01-30)
  • Users can eliminate ongoing costs through a model that avoids monthly subscription fees, usage limits, and vendor lock-in (verified: 2026-01-30)
  • The system supports multiple content formats for knowledge ingestion including PDF, HTML, and markdown files for rapid setup (verified: 2026-01-30)

Limitations

  • Users must manage their own infrastructure as the chatbot is a self-contained solution running on the customer's servers (verified: 2026-01-30)
  • Access to the platform currently requires joining a waitlist for early access rather than immediate public sign-up (verified: 2026-01-30)

FAQ

How does the self-hosting model affect the privacy and security of my company data?

The self-hosted nature of the tool means that your data stays on your own servers. Because the solution is self-contained and runs on your infrastructure, there are no external API calls or data sharing with third-party vendors, ensuring full privacy and security (verified: 2026-01-30).

What is required to embed the AI chatbot onto an existing website or e-commerce platform?

Embedding the chatbot requires copying and pasting a simple JavaScript code snippet into your site's code. This method is compatible with various platforms including WordPress, Shopify, and custom-built websites, allowing for a live deployment in minutes (verified: 2026-01-30).

Does the platform charge recurring monthly fees or impose limits on chatbot usage?

The tool is designed to be owned completely without monthly subscription fees or usage limits. Once deployed on your infrastructure, it is intended to run indefinitely without the complexity of ongoing costs or vendor lock-in (verified: 2026-01-30).