Leading digital analytics platform for product insights and customer journey analytics
Key facts
Pricing
Freemium
Use cases
Businesses building custom chatbots for customer support or sales automation using their own proprietary data sources (verified: 2026-01-29), Teams creating autonomous agents that integrate with specific business workflows without writing any custom code (verified: 2026-01-29), Agencies developing white-labeled AI applications for clients that require custom security and performance configurations (verified: 2026-01-29)
Strengths
Users train chatbots by connecting various data sources including website crawling and direct file uploads to the platform (verified: 2026-01-29), The platform provides a no-code interface for building, customizing, and integrating AI-powered applications into existing business systems (verified: 2026-01-29), Higher tier plans offer white-labeled branding and custom fine-tuned models for specialized agency and enterprise requirements (verified: 2026-01-29)
Limitations
The free hobby plan limits users to five file uploads per month and one hundred users per chatbot (verified: 2026-01-29), White-labeling and the removal of re:tune branding are restricted to the higher-priced Scale and Max subscription tiers (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- Users train chatbots by connecting various data sources including website crawling and direct file uploads to the platform (verified: 2026-01-29)
- The platform provides a no-code interface for building, customizing, and integrating AI-powered applications into existing business systems (verified: 2026-01-29)
- Higher tier plans offer white-labeled branding and custom fine-tuned models for specialized agency and enterprise requirements (verified: 2026-01-29)
Limitations
- The free hobby plan limits users to five file uploads per month and one hundred users per chatbot (verified: 2026-01-29)
- White-labeling and the removal of re:tune branding are restricted to the higher-priced Scale and Max subscription tiers (verified: 2026-01-29)
FAQ
What types of data sources are available to train a custom chatbot on the re:tune platform?
Users train their chatbots by connecting data sources such as specific website URLs for crawling or by uploading files directly to the platform. The number of allowed file uploads depends on the selected plan, ranging from five per month on the free tier to unlimited on the Max tier (verified: 2026-01-29).
Does the platform offer options for agencies to remove re:tune branding from their AI applications?
White-labeled branding for chatbots is available for users on the Max plan. This feature allows agencies and teams with custom security needs to present the AI tools under their own brand identity while utilizing the underlying re:tune infrastructure (verified: 2026-01-29).
Are there specific limits on the number of messages or users for chatbots created on the platform?
The free tier limits chatbots to one hundred users, while the Grow, Scale, and Max plans provide unlimited messages and unlimited users for published chatbots. This structure supports the scaling of AI solutions as business needs increase (verified: 2026-01-29).
