Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Content creators converting YouTube videos into text by pasting URLs to generate transcripts and subtitles (verified: 2026-01-29), Researchers conducting interviews requiring automatic speaker detection to identify and label different participants in audio files (verified: 2026-01-29), International teams transcribing audio in over 57 languages with automatic language detection for global communication (verified: 2026-01-29)
Strengths
The platform ensures data privacy by maintaining zero data retention and not training AI models on user data (verified: 2026-01-29), Users can export completed transcriptions into multiple professional formats including Word, PDF, SRT, and VTT (verified: 2026-01-29), The service provides high security standards including SOC 2 Type 2 certification and AES-256 encryption at rest (verified: 2026-01-29)
Limitations
The free Discover plan limits users to one hour of transcription per month and basic email support (verified: 2026-01-29), Advanced features like AI actions and image creation are restricted to the paid Ascent and Summit tiers (verified: 2026-01-29)
Last verified
Jan 29, 2026
Plan your next step
Use these links to move from this review into compare and task workflows before committing to a tool stack.
Compare • Browse by task • Guides • Tools • Deals
Priority tasks: Content writing tasks • Code generation tasks • Video generation tasks • Meeting notes tasks • Transcription tasks
Priority guides: AI SEO tools guide • AI coding tools guide • AI video tools guide • AI meeting notes guide
Strengths
- The platform ensures data privacy by maintaining zero data retention and not training AI models on user data (verified: 2026-01-29)
- Users can export completed transcriptions into multiple professional formats including Word, PDF, SRT, and VTT (verified: 2026-01-29)
- The service provides high security standards including SOC 2 Type 2 certification and AES-256 encryption at rest (verified: 2026-01-29)
Limitations
- The free Discover plan limits users to one hour of transcription per month and basic email support (verified: 2026-01-29)
- Advanced features like AI actions and image creation are restricted to the paid Ascent and Summit tiers (verified: 2026-01-29)
FAQ
What security measures does the platform use to protect user data and privacy?
The platform implements AES-256 encryption at rest and TLS 1.2+ for data in transit. It is SOC 2 Type 2 certified and compliant with GDPR and CCPA standards. Additionally, the service maintains a zero data retention policy, meaning user data is not used for AI training (verified: 2026-01-29).
Which file formats are supported for audio and video transcription tasks?
Users can upload audio files in MP3, WAV, M4A, FLAC, OGG, and AAC formats. For video transcription, the platform supports MP4, MOV, AVI, MKV, and WebM files. It also allows for direct transcription of YouTube videos via URL (verified: 2026-01-29).
How many languages does the transcription service support for automatic detection?
The service supports transcription in 57 languages on its standard plans, while the feature list also mentions capabilities for over 99 languages. It includes automatic language detection to streamline the process for users working with multilingual content (verified: 2026-01-29).
