Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
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Pricing
Freemium
Use cases
Customer support teams seeking to automate common inquiries through chat and voice AI agents across multiple channels (verified: 2026-01-29), Product developers building in-app AI copilots to assist users with navigation and task completion within their software (verified: 2026-01-29), Conversation designers creating visual flows to prototype and test interactive dialogue systems before full-scale deployment (verified: 2026-01-29)
Strengths
The platform provides a visual drag-and-drop interface that allows users to design complex conversational flows without writing code (verified: 2026-01-29), Developers can extend agent functionality by using the built-in code editor, custom functions, and robust API capabilities for technical integrations (verified: 2026-01-29), Users can connect their agents to various external data sources and tech stacks through a library of pre-built integrations and third-party apps (verified: 2026-01-29)
Limitations
The free Starter plan limits users to a maximum of two agents and one concurrent voice call per workspace (verified: 2026-01-29), Access to advanced LLM models and higher knowledge source limits requires a paid Pro or Business subscription (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform provides a visual drag-and-drop interface that allows users to design complex conversational flows without writing code (verified: 2026-01-29)
- Developers can extend agent functionality by using the built-in code editor, custom functions, and robust API capabilities for technical integrations (verified: 2026-01-29)
- Users can connect their agents to various external data sources and tech stacks through a library of pre-built integrations and third-party apps (verified: 2026-01-29)
Limitations
- The free Starter plan limits users to a maximum of two agents and one concurrent voice call per workspace (verified: 2026-01-29)
- Access to advanced LLM models and higher knowledge source limits requires a paid Pro or Business subscription (verified: 2026-01-29)
FAQ
What are the primary differences between the Starter and Pro plans for individual builders?
The Starter plan is designed for students and hobbyists, offering 100 credits and support for two agents. In contrast, the Pro plan provides up to 20 agents, 2 workspaces, and access to all LLM models for a monthly fee (verified: 2026-01-29).
How does Voiceflow support developers who want to use custom code in their agents?
Voiceflow includes a dedicated code editor and functions capability, allowing developers to insert custom logic directly into their visual flows. This combines the speed of no-code design with the flexibility of traditional programming (verified: 2026-01-29).
Can users integrate Voiceflow agents with their existing technology stack and external applications?
Yes, the platform features an integrations library and supports third-party apps to connect agents with existing tech stacks. It also provides GitHub repositories with pre-built code examples for further customization (verified: 2026-01-29).
