Freemium
Leading digital analytics platform for product insights and customer journey analytics
analyticsproduct analyticscustomer insights
View detailsKey facts
Pricing
Freemium
Use cases
Marketing teams sending bulk WhatsApp broadcasts to reach customers with high open rates for promotional campaigns (verified: 2026-01-29), Customer support departments managing team inboxes to respond to inquiries and provide assistance via WhatsApp (verified: 2026-01-29), Business owners automating customer engagement through purchase solutions and automated messaging workflows on the WhatsApp platform (verified: 2026-01-29)
Strengths
The platform allows users to send unlimited broadcasts while providing tools to track performance through integrated analytics (verified: 2026-01-29), Active license holders receive all standard platform updates, security patches, and performance improvements at no additional cost (verified: 2026-01-29), Support is available through multiple channels including email, phone, and WhatsApp with free onboarding and video tutorials (verified: 2026-01-29)
Limitations
Daily message volume is restricted by WhatsApp's tier-based limits which are determined by account verification status (verified: 2026-01-29), Live support availability is restricted to specific business hours from Monday to Saturday between 9:30 AM and 6:30 PM IST (verified: 2026-01-29)
Last verified
Jan 29, 2026
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Strengths
- The platform allows users to send unlimited broadcasts while providing tools to track performance through integrated analytics (verified: 2026-01-29)
- Active license holders receive all standard platform updates, security patches, and performance improvements at no additional cost (verified: 2026-01-29)
- Support is available through multiple channels including email, phone, and WhatsApp with free onboarding and video tutorials (verified: 2026-01-29)
Limitations
- Daily message volume is restricted by WhatsApp's tier-based limits which are determined by account verification status (verified: 2026-01-29)
- Live support availability is restricted to specific business hours from Monday to Saturday between 9:30 AM and 6:30 PM IST (verified: 2026-01-29)
FAQ
How does the platform handle message sending limits for WhatsApp broadcast campaigns?
While the platform itself allows for unlimited broadcasts, users must adhere to WhatsApp's tier-based daily limits. These limits are based on the verification status of the account and increase automatically as the user maintains positive engagement and good sending practices (verified: 2026-01-29).
What kind of technical support and onboarding assistance is provided to new users?
New users receive free onboarding help and access to step-by-step video tutorials. Ongoing support is available via email, phone, or WhatsApp during business hours from Monday to Saturday, 9:30 AM to 6:30 PM IST, to assist with setup and platform usage (verified: 2026-01-29).
Are future software updates and new features included with an active platform license?
Yes, all standard platform updates, security patches, and performance improvements are provided automatically at no extra cost to users with an active license. This ensures that the marketing tools remain current as the platform evolves (verified: 2026-01-29).
